Draft — not yet counsel-reviewed. Values shown in brackets are environment-supplied placeholders. Have an attorney review this template against your jurisdiction and replace each [BRACKETED] token and any clause specifics before any paid customer is onboarded.

Terms of service

Last updated: 2026-07-10. By using ProofRows (the “Service”), provided by ProofRows, you agree to the following. This template is a starting point — replace with counsel-reviewed copy before any paid customer onboarding.

1. The service

ProofRows converts bank-statement PDFs into reviewed, export-ready transaction files. It is a productivity tool for bookkeepers and is not a bank, a ledger of record, an audit firm, or a provider of tax advice.

2. Service scope

The Service currently offers:

Upload and extraction of PDF bank statements — text-based and scanned (OCR built in).
Per-row confidence, validation, and inline editing.
Export to CSV (generic, QuickBooks-ready, Xero-ready), XLSX, QuickBooks .qbo (Web Connect), and generic OFX.
Audit-logged exports and per-client retention controls.
Multi-user seats on the plans that include them (see the pricing page for per-plan seat counts).

The following are not included:

Compliance attestations of our own (SOC 2, HIPAA, ISO 27001, or similar). Our infrastructure vendors hold their own certifications, as described in the privacy policy.

3. Your account

You are responsible for keeping your credentials secret and for activity under your account. Tell us immediately at legal@proofrows.com if you suspect access by anyone else.

4. Acceptable use

Don’t upload files you don’t have authorization to process.
Don’t attempt to extract another customer’s data, probe the platform, or bypass rate limits.
Don’t use the Service to violate any law or third-party right.

5. Accuracy & review

Extracted transactions are best-effort and may contain mistakes. You agree to review every extraction before relying on it for accounting, tax, or audit purposes. We disclaim liability for downstream errors that survive your review.

6. Fees

New accounts start on a free trial (currently 14 days and 150 statement pages, no card required). Continued use beyond the trial requires a paid subscription at the rates published on our pricing page. Subscriptions renew monthly through our payment processor (Stripe) until cancelled; you can manage or cancel your subscription at any time from Settings → Billing. We will give at least 30 days’ notice before any price increase takes effect for an existing subscription.

7. Termination

You may delete your account at any time from Settings → Danger zone. We may suspend an account for unpaid invoices or material breach of these terms, with reasonable notice unless we are required to act faster.

8. Liability

To the maximum extent permitted by law the Service is provided “as is”. Our aggregate liability for any claim is limited to the fees you paid in the 12 months preceding the event giving rise to the claim, or USD $50, whichever is greater.

9. Privacy

Our privacy policy describes what we collect, where it lives, and how to delete it. By using the Service you agree to the practices described there.

10. Changes

We’ll post material changes to these terms with at least 30 days’ notice by email and an in-app banner. Continuing to use the Service after that notice constitutes acceptance.

11. Governing law

These terms are governed by the laws of [GOVERNING_JURISDICTION], without regard to conflict-of-laws provisions. Counsel will replace this clause before paid launch.

Questions? legal@proofrows.com